Sirvoy - Expedia Outage – Incident details

All systems operational

Expedia Outage

Resolved
Major outage
Started almost 3 years agoLasted 43 minutes

Affected

Channel Integrations

Major outage from 10:10 PM to 10:53 PM

Expedia

Major outage from 10:10 PM to 10:53 PM

Updates
  • Resolved
    Resolved

    The Expedia outage has now been resolved. Please be aware that bookings made in Expedia during the outage will not automatically transfer to your Sirvoy account during or after the outage. Please make sure you find and transfer any bookings made manually.

    We strongly advise that if you have received any bookings through your fallback method (email/fax) enter any such bookings manually into Sirvoy, as soon as possible, as they will not be imported automatically after the outage ended. If you currently don’t have a fallback solution setup with Expedia then we recommend that you check with Expedia if you can set it up through their extranet. That will enable you to receive e-mail or faxes with the bookings received from their channel even during outages.

  • Identified
    Identified

    Expedia is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Expedia. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.