Sirvoy - MyAllocator Booking Retrieval Outage – Incident details

All systems operational

MyAllocator Booking Retrieval Outage

Resolved
Major outage
Started about 2 months agoLasted about 3 hours

Affected

Channel Integrations

Major outage from 9:15 AM to 11:51 AM

Myallocator

Major outage from 9:15 AM to 11:51 AM

Updates
  • Resolved
    Resolved

    The MyAllocator outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h.

    If you seem to have bookings from MyAllocator that don’t appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email.

  • Identified
    Identified

    MyAllocator is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in MyAllocator will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

    If you wish to be able to add any missed bookings even during the outage then we strongly advise that you log in to MyAllocator, look for any bookings that came in after the outage started, and manually add these to Sirvoy.