Sirvoy - Delayed Email Delivery Issue – Incident details

Booking.com experiencing major outage

Delayed Email Delivery Issue

Resolved
Degraded performance
Started 15 days agoLasted about 4 hours

Affected

Messaging services

Degraded performance from 7:46 PM to 11:55 PM

Emails

Degraded performance from 7:46 PM to 11:55 PM

Updates
  • Resolved
    Resolved

    The problem that resulted in delayed email delivery has been resolved. This was caused by a temporary performance issue at our third-party email provider. No action is required on your part.

  • Identified
    Identified

    At the moment some of our customers may experience delayed delivery of emails.
    This issue is caused our third-party email provider experiencing an issue.
    We apologize for the inconvenience and will notify you as soon as the system is back to full functionality.