Sirvoy - Hostelworld Availability/Prices Updates Outage – Incident details

All systems operational

Hostelworld Availability/Prices Updates Outage

Resolved
Major outage
Started almost 2 years agoLasted 10 minutes

Affected

Channel Integrations

Major outage from 10:30 AM to 10:40 AM

Hostelworld

Major outage from 10:30 AM to 10:40 AM

Updates
  • Resolved
    UTC
    Resolved

    Hostelworld experienced an outage that has been solved now. The outage involved Hostelworld not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Hostelworld fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

  • Identified
    UTC
    Identified

    Hostelworld is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Hostelworld. This outage is caused by HostelWorld performing a system release to their Property API and is expected to last about 10 min. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.