SiteMinder Booking Retrieval Outage - Incident details - Sirvoy - Status

SiteMinder Booking Retrieval Outage

Resolved

Major outage

Started over 1 year agoFebruary 18, 2025Lasted about 5 hoursFebruary 18, 20253:589:03 PMUTC

Affected

Channel Integrations

Siteminder

Updates

Resolved
February 18, 2025 at 9:03 PMUTC
Resolved
February 18, 2025 at 9:03 PMUTC
The SiteMinder outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h.

If you seem to have bookings from SiteMinder that don’t appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email.
Identified
February 18, 2025 at 3:58 PMUTC
Identified
February 18, 2025 at 3:58 PMUTC
SiteMinder is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in SiteMinder will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you log in to SiteMinder, look for any bookings that came in after the outage started and manually add these to Sirvoy.