Sirvoy - Google Hotel Ads Availability/Prices Updates Outage – Incident details

All systems operational

Google Hotel Ads Availability/Prices Updates Outage

Resolved
Degraded performance
Started about 1 month agoLasted about 13 hours

Affected

Channel Integrations

Operational from 7:47 PM to 8:21 AM

Google Hotel Ads

Operational from 7:47 PM to 8:21 AM

Updates
  • Resolved
    Resolved

    During this outage, availability and price updates from Sirvoy were not received by Google.

    There could have been a temporary discrepancy in availability and prices displayed on Google Hotel Ads.
    However, there was no risk of overbooking or receiving bookings with incorrect prices.

    All pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

  • Identified
    Identified

    During this outage availability and price updates from Sirvoy are not received by Google.

    There could be a temporary discrepancy in availability and prices displayed on Google Hotel Ads while this outage lasts. However, your booking engine will display the correct availability and prices when guests are redirected; therefore, there is no risk of overbooking.

    All pending updates will be retried, so no action is needed on your part.