Sirvoy - Live Support Temporary Unavailable – Incident details

All systems operational

Live Support Temporary Unavailable

Resolved
Major outage
Started 13 days agoLasted about 4 hours

Affected

Support Desk

Major outage from 8:30 AM to 12:00 PM

Updates
  • Resolved
    Resolved

    A third-party provider recently experienced an issue which caused a temporary outage to our Support chat. We would like to inform you that this problem has since been resolved and normal service is resumed.

    We apologise for any inconvenience.

  • Identified
    Identified

    A third-party provider is experiencing an issue which is currently causing our Support chat to malfunction. We will update the blog when the problem has been resolved, but in the meantime, please feel free to send an email to support@sirvoy.com, and we will get back to you as soon as possible.

    We apologise for any inconvenience.