Sirvoy - Sirvoy Vault Issue – Incident details

Sirvoy Vault experiencing major outage

Sirvoy Vault Issue

Identified
Major outage
Started about 3 hours ago

Affected

Payments & Invoicing

Major outage from 10:27 AM to 12:00 AM

Sirvoy Vault

Major outage from 10:27 AM to 12:00 AM

Updates
  • Identified
    Identified

    An issue at a third-party provider is currently causing our "Sirvoy Vault" feature not to work as expected. It causes you not to be able to view already saved CC details on the "Booking" view in Sirvoy. However, you can still manually add new CC details to bookings, and CC details for bookings originating from channels will still be added.

    We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this.