Sirvoy - Airbnb Booking Retrieval Outage – Incident details

All systems operational

Airbnb Booking Retrieval Outage

Resolved
Major outage
Started 2 days agoLasted about 4 hours

Affected

Channel Integrations

Major outage from 2:30 AM to 6:32 AM

Airbnb

Major outage from 2:30 AM to 6:32 AM

Updates
  • Resolved
    Resolved

    The Airbnb outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Airbnb that don't appear in Sirvoy even after 24h you have the option to import these into Sirvoy. Please go to Settings -> Channels -> Airbnb and click “Edit” to check the import tool.

    Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.

  • Identified
    Identified

    Airbnb is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Airbnb will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.