Sirvoy - SMS delivery status may incorrectly show as pending – Hændelsesdetaljer

Alle systemer er operationelle

SMS delivery status may incorrectly show as pending

Løst
Begrænset drift
Påbegyndt 2 måneder sidenVarede cirka 5 timer

Påvirket

Meddelelsestjenester

Begrænset drift fra 9:00 AM til 2:28 PM, Operationel fra 2:28 PM til 2:28 PM

SMS

Begrænset drift fra 9:00 AM til 2:28 PM, Operationel fra 2:28 PM til 2:28 PM

Opdateringer
  • Løst
    UTC
    Løst

    This incident has been resolved. SMS messages sent after the fix will show the correct delivery status.

    SMS messages sent before the fix may still show as “Pending,” even if they were successfully delivered to the recipient.

  • Overvåger
    UTC
    Overvåger
    We implemented a fix and are currently monitoring the result.
  • Identificeret
    UTC
    Identificeret

    We are investigating an issue where SMS delivery statuses in Sirvoy may incorrectly show as pending, even when the SMS has been delivered.

    SMS delivery itself is not expected to be affected, but the displayed status may be incorrect.