Sirvoy - Notice history

SiteMinder is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in SiteMinder will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you log in to SiteMinder, look for any bookings that came in after the outage started and manually add these to Sirvoy.

Booking.com is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Booking.com. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

Booking.com is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Booking.com. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

Agoda is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Agoda will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Agoda if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

BookVisit is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by BookVisit. There could be a resulting temporary discrepancy of availability and prices while this outage lasts.
All pending updates will be retried, so no action is needed on your part.

The SiteMinder outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h.

If you seem to have bookings from SiteMinder that don’t appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email.

Siteminder experienced an outage that has been solved now. The outage involved Siteminder not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Siteminder fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

Agoda is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Agoda will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Agoda if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

At the moment some of our customers may experience delayed delivery of emails.
This issue is caused by the maintenance in progress on our third-party email provider.
We apologize for the inconvenience and will notify you as soon as the system is back to full functionality.