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  <id>tag:status.sirvoy.com,2005:/history</id>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com"/>
  <link rel="self" type="application/atom+xml" href="https://status.sirvoy.com/history.atom"/>
  <title>Sirvoy Status - Incident history</title>
  <updated>2026-08-06T09:35:00.000+00:00</updated>
  <author>
    <name>Sirvoy</name>
  </author>
  
<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmshc355y03y71bo3bw50934g</id>
  <published>2026-08-06T09:35:00.000+00:00</published>
  <updated>2026-08-06T13:41:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmshc355y03y71bo3bw50934g"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 6 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>13:41:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don&#039;t appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>
<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>09:35:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmsg2wmsm02j30zjsilx21bgd</id>
  <published>2026-08-05T12:26:00.000+00:00</published>
  <updated>2026-08-05T12:26:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmsg2wmsm02j30zjsilx21bgd"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 34 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>12:26:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>
<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don&#039;t appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmryzp1m009av0zruhhbt94z1</id>
  <published>2026-07-24T13:19:00.000+00:00</published>
  <updated>2026-07-24T13:19:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmryzp1m009av0zruhhbt94z1"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    <p><strong>Affected Components:</strong> Security, Booking.com</p>
    <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>13:19:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>
<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>14:29:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don&#039;t appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cms2scg1m0r1v0kqd99d1tplk</id>
  <published>2026-07-24T08:55:00.000+00:00</published>
  <updated>2026-07-24T08:55:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cms2scg1m0r1v0kqd99d1tplk"/>
  <title>Expedia Availability/Prices Updates Outage </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 15 minutes</p>
    <p><strong>Affected Components:</strong> Expedia</p>
    <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>08:55:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Expedia is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Expedia. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part..</p>
<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>09:10:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  Expedia experienced an outage that has been solved now. The outage involved Expedia not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Expedia fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmrnj8waf01uy13mohvxgon1u</id>
  <published>2026-07-15T07:00:00.000+00:00</published>
  <updated>2026-07-15T07:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmrnj8waf01uy13mohvxgon1u"/>
  <title>Live Chat Support Issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 hours and 37 minutes</p>
    <p><strong>Affected Components:</strong> Support Desk</p>
    <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  A third-party provider is experiencing an issue which is currently causing our Support chat to malfunction. We will update the blog when the problem has been resolved, but in the meantime chat support might take longer than expected to be attended to. You can also reach us by sending an email to [support@sirvoy.com](mailto:support@sirvoy.com) and we will get back to you as soon as possible.  

We apologise for any inconvenience..</p>
<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>16:37:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  A third-party provider recently experienced an issue which caused a temporary outage to our Support chat. We would like to inform you that this problem has since been resolved and normal service is resumed.

We apologise for any inconvenience..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmrkoyfxq0b8s0zo2wwk4ee98</id>
  <published>2026-07-14T12:58:00.000+00:00</published>
  <updated>2026-07-14T12:58:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmrkoyfxq0b8s0zo2wwk4ee98"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 37 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>12:58:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>
<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>13:35:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmrbli4xm03lr0rpdvi6q3gd1</id>
  <published>2026-07-08T03:30:42.548+00:00</published>
  <updated>2026-07-08T03:30:42.548+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmrbli4xm03lr0rpdvi6q3gd1"/>
  <title>Hostelworld Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 54 minutes</p>
    <p><strong>Affected Components:</strong> Hostelworld</p>
    <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>03:30:42</var> GMT+0</small><br /><strong>Identified</strong> -
  Hostelworld is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Hostelworld will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Hostelworld if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>
<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:25:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Hostelworld outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h.

If you seem to have bookings from Hostelworld that don’t appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmrbll8ym03xi0kpd4qa03n73</id>
  <published>2026-07-08T03:30:05.858+00:00</published>
  <updated>2026-07-08T03:30:05.858+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmrbll8ym03xi0kpd4qa03n73"/>
  <title>Hostelworld Availability/Prices Updates Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 55 minutes</p>
    <p><strong>Affected Components:</strong> Hostelworld</p>
    <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>03:30:05</var> GMT+0</small><br /><strong>Identified</strong> -
  Hostelworld is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Hostelworld. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part..</p>
<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>04:25:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  Hostelworld experienced an outage that has been solved now. The outage involved Hostelworld not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Hostelworld fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmr12vrgb00cf0rmoerb9k94z</id>
  <published>2026-06-30T19:39:00.000+00:00</published>
  <updated>2026-06-30T19:39:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmr12vrgb00cf0rmoerb9k94z"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 46 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>19:39:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>22:25:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don&#039;t appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmqz2qfwo01jh2ipnxw1tn3r1</id>
  <published>2026-06-29T09:45:00.000+00:00</published>
  <updated>2026-06-29T09:45:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmqz2qfwo01jh2ipnxw1tn3r1"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>09:45:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>
<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>09:59:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don&#039;t appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmqt9ns8a0crm2jru1dmw2x8p</id>
  <published>2026-06-25T08:22:00.000+00:00</published>
  <updated>2026-06-25T08:22:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmqt9ns8a0crm2jru1dmw2x8p"/>
  <title>Expedia Availability/Prices Updates Outage </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 28 minutes</p>
    <p><strong>Affected Components:</strong> Expedia</p>
    <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>08:22:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Expedia is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Expedia. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part..</p>
<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  Expedia experienced an outage that has been solved now. The outage involved Expedia not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Expedia fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmqse9xe604qu2imv6rsjnhmn</id>
  <published>2026-06-24T18:05:00.000+00:00</published>
  <updated>2026-06-24T18:05:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmqse9xe604qu2imv6rsjnhmn"/>
  <title>Email Delivery Issue</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 15 minutes</p>
    <p><strong>Affected Components:</strong> Emails</p>
    <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>18:05:00</var> GMT+0</small><br /><strong>Identified</strong> -
  At the moment some of our customers may experience non-delivery of emails.

We apologize for any inconvenience and are working to resolve this problem as soon as possible.

We will update this blog as soon as we have more information..</p>
<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>18:20:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The problem that resulted in non-delivery of email has been resolved. This was caused by a temporary performance issue at our email provider&#039;s side. If you sent any email during the outage period please make sure to resend it.

Area affected: Globally/Europe/America/Asia.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmqpn5ocx00qy2oubbc016i9f</id>
  <published>2026-06-22T19:30:00.000+00:00</published>
  <updated>2026-06-22T19:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmqpn5ocx00qy2oubbc016i9f"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 25 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>
<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>20:55:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don&#039;t appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmqjo2g8w0hso2oml7mwea2wj</id>
  <published>2026-06-18T15:14:00.000+00:00</published>
  <updated>2026-06-18T15:14:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmqjo2g8w0hso2oml7mwea2wj"/>
  <title>Sirvoy Vault Issue</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 49 minutes</p>
    <p><strong>Affected Components:</strong> Sirvoy Vault</p>
    <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>15:14:00</var> GMT+0</small><br /><strong>Identified</strong> -
  An issue at a third-party provider is currently causing our &quot;Sirvoy Vault&quot; feature not to work as expected. It causes you not to be able to view already saved CC details on the &quot;Booking&quot; view in Sirvoy. However, you can still manually add new CC details to bookings, and CC details for bookings originating from channels will still be added.

We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this..</p>
<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>16:03:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmqez36y6077s2jnz4rlurnse</id>
  <published>2026-06-15T08:50:12.478+00:00</published>
  <updated>2026-06-15T08:50:12.478+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmqez36y6077s2jnz4rlurnse"/>
  <title>Security notice: phishing emails impersonating Sirvoy</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 days, 2 hours and 9 minutes</p>
    <p><strong>Affected Components:</strong> Security</p>
    <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>08:50:12</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are aware that some users are receiving phishing emails impersonating Sirvoy. These emails may contain suspicious links or lead to fake login pages designed to look like Sirvoy.

Please be careful with unexpected emails claiming to be from Sirvoy. Do **not** click suspicious links, open unexpected attachments, or enter your login details unless you are sure the message is legitimate. If you are unsure, contact Sirvoy Support and we will help verify it.

Always log in to Sirvoy directly at:

[**secured.sirvoy.com**](http://secured.sirvoy.com)

As a precaution, please check your recent account activity in Sirvoy under:

**Settings &gt; Users &gt; Your activity**  
or  
**User Profile &gt; Your Activity**

If you see activity you do not recognize, or if you entered your login details through a suspicious email, please change the passwords for both your **Sirvoy account** and the **email account connected to your Sirvoy login**. Then contact Sirvoy Support so we can help review the account.

Our team is actively investigating the reports..</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>10:59:30</var> GMT+0</small><br /><strong>Resolved</strong> -
  .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmq06g4ms05jnnwyma0w2hy82</id>
  <published>2026-06-03T02:00:00.000+00:00</published>
  <updated>2026-06-03T02:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmq06g4ms05jnnwyma0w2hy82"/>
  <title>Airbnb Availability/Prices Updates Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 1 hour and 11 minutes</p>
    <p><strong>Affected Components:</strong> Airbnb</p>
    <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Airbnb is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Airbnb. There could be a resulting temporary discrepancy in availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part..</p>
<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>03:11:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  Airbnb experienced an outage that has been solved now. The outage involved Airbnb not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Airbnb fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmpo1mzcg01xup4ltaz5tmeq6</id>
  <published>2026-05-26T09:00:00.000+00:00</published>
  <updated>2026-05-26T09:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmpo1mzcg01xup4ltaz5tmeq6"/>
  <title>SMS delivery status may incorrectly show as pending</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 28 minutes</p>
    <p><strong>Affected Components:</strong> SMS</p>
    <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are investigating an issue where SMS delivery statuses in Sirvoy may incorrectly show as **pending**, even when the SMS has been delivered.

SMS delivery itself is **not expected to be affected**, but the displayed status may be incorrect..</p>
<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>14:28:00</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>14:28:01</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. SMS messages sent after the fix will show the correct delivery status. 

SMS messages sent before the fix may still show as “Pending,” even if they were successfully delivered to the recipient..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmpk045q10fk3pbi0soz2zl8s</id>
  <published>2026-05-24T07:38:00.000+00:00</published>
  <updated>2026-05-24T19:30:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmpk045q10fk3pbi0soz2zl8s"/>
  <title>Expedia Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 16 minutes</p>
    <p><strong>Affected Components:</strong> Expedia</p>
    <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Expedia outage has now been resolved. The issue affected both the retrieval of bookings into Sirvoy and Expedia’s acceptance of availability and price updates.

**Booking retrieval:**  
Bookings made on Expedia during the outage will automatically import to Sirvoy over time. Please verify a few hours after the outage has ended that all bookings were imported successfully. 

Expedia offers fallback solutions for receiving bookings, modifications, and cancellations by email during outages.

**Availability and prices:**  
Expedia has fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

If you received bookings during the outage period, there could have been a temporary discrepancy of availability. .</p>
<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>07:38:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Expedia is experiencing an outage that has not yet been resolved. This is affecting both the retrieval of bookings into Sirvoy and Expedia’s acceptance of Sirvoy availability and price updates.

**Booking retrieval (Expedia → Sirvoy):**  
During the outage, bookings and updates made in Expedia are not sent to Sirvoy. After the outage is resolved, Expedia will send any missing bookings and updates to Sirvoy over time.

Expedia offers fallback solutions for receiving bookings, modifications, and cancellations by email during outages.

**Availability and price updates (Sirvoy → Expedia):**  
Availability and price updates are not being accepted by Expedia. This may result in a temporary discrepancy in availability and prices while the outage lasts. All pending updates will be retried, so no action is needed on your part.

There will be an update here when the outage resolves..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmpfd60gs092vp9xar3bsdizc</id>
  <published>2026-05-21T10:35:00.000+00:00</published>
  <updated>2026-05-21T14:29:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmpfd60gs092vp9xar3bsdizc"/>
  <title>Booking.com Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 54 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>14:29:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don&#039;t appear in Sirvoy even after 36h then please email us at [support@sirvoy.com](mailto:support@sirvoy.com) to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>
<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>10:35:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Booking.com is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmpccxdgd03a0qpqs0q9w7p1a</id>
  <published>2026-05-19T02:30:00.000+00:00</published>
  <updated>2026-05-19T06:32:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmpccxdgd03a0qpqs0q9w7p1a"/>
  <title>Airbnb Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 2 minutes</p>
    <p><strong>Affected Components:</strong> Airbnb</p>
    <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>06:32:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Airbnb outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Airbnb that don&#039;t appear in Sirvoy even after 24h you have the option to import these into Sirvoy. Please go to Settings -&gt; Channels -&gt; Airbnb and click “Edit” to check the import tool.

Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status..</p>
<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Airbnb is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Airbnb will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmp32161l04i1qgud3539nkt1</id>
  <published>2026-05-12T17:41:00.000+00:00</published>
  <updated>2026-05-12T17:41:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmp32161l04i1qgud3539nkt1"/>
  <title>Expedia Availability/Prices Updates Outage </title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 33 minutes</p>
    <p><strong>Affected Components:</strong> Expedia</p>
    <p><small>May <var data-var='date'> 12</var>, <var data-var='time'>17:41:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Expedia is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Expedia. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part..</p>
<p><small>May <var data-var='date'> 12</var>, <var data-var='time'>19:14:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  Expedia experienced an outage that has been solved now. The outage involved Expedia not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Expedia fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmovcxvpz03zuznbdejqpcoa3</id>
  <published>2026-05-07T07:29:00.000+00:00</published>
  <updated>2026-05-07T07:29:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmovcxvpz03zuznbdejqpcoa3"/>
  <title>SMS Delivery Issue</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 day, 13 hours and 31 minutes</p>
    <p><strong>Affected Components:</strong> SMS</p>
    <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>07:29:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are currently experiencing an issue affecting SMS delivery for some customers. This is due to an outage with our third-party SMS providers.

As a result, some SMS messages may be delayed or not delivered at this time. Messages currently queued will be delivered automatically once service has been restored.

Our provider is actively working to resolve the issue, and we are monitoring the situation closely.

We apologise for any inconvenience this may cause and will provide further updates as soon as more information becomes available.  .</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The problem that resulted in non-delivery of SMS has been resolved. This was caused by a temporary performance issue at our SMS providers side. If you sent any SMS during the outage period please make sure to resend it.

Area affected: Globally.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmo71xf2m01cuoo00lk3h2cxj</id>
  <published>2026-04-20T07:52:00.000+00:00</published>
  <updated>2026-04-20T11:35:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmo71xf2m01cuoo00lk3h2cxj"/>
  <title>Agoda Booking Retrieval Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 43 minutes</p>
    <p><strong>Affected Components:</strong> Agoda</p>
    <p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>11:35:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Agoda outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h.

If you seem to have bookings from Agoda that don’t appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email..</p>
<p><small>Apr <var data-var='date'> 20</var>, <var data-var='time'>07:52:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Agoda is experiencing an outage that hasn&#039;t yet been resolved. Please be aware that bookings made in Agoda will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Agoda if you can set up a &quot;fall back&quot; method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmo5za5vp07aorpfj9ks9z6xr</id>
  <published>2026-04-19T10:59:00.000+00:00</published>
  <updated>2026-04-19T10:59:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmo5za5vp07aorpfj9ks9z6xr"/>
  <title>Expedia Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 11 minutes</p>
    <p><strong>Affected Components:</strong> Expedia</p>
    <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>10:59:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Expedia is experiencing an outage that has not yet been resolved. This is affecting both the retrieval of bookings into Sirvoy and Expedia’s acceptance of Sirvoy availability and price updates.

**Booking retrieval (Expedia → Sirvoy):**  
During the outage, bookings and updates made in Expedia are not sent to Sirvoy. After the outage is resolved, Expedia will send any missing bookings and updates to Sirvoy over time.

Expedia offers fallback solutions for receiving bookings, modifications, and cancellations by email during outages.

**Availability and price updates (Sirvoy → Expedia):**  
Availability and price updates are not being accepted by Expedia. This may result in a temporary discrepancy in availability and prices while the outage lasts. All pending updates will be retried, so no action is needed on your part.

There will be an update here when the outage resolves..</p>
<p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>14:42:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Expedia outage has now been resolved. The issue affected both the retrieval of bookings into Sirvoy and Expedia’s acceptance of availability and price updates.

**Booking retrieval:**  
Bookings made on Expedia during the outage will automatically import to Sirvoy over time. Please verify a few hours after the outage has ended that all bookings were imported successfully. 

Expedia offers fallback solutions for receiving bookings, modifications, and cancellations by email during outages.

**Availability and prices:**  
Expedia has fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

If you received bookings during the outage period, there could have been a temporary discrepancy of availability. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Incident/cmno6tjq800athepnm42dppwc</id>
  <published>2026-04-04T19:00:00.000+00:00</published>
  <updated>2026-04-04T19:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/incident/cmno6tjq800athepnm42dppwc"/>
  <title>Expedia Outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 25 minutes</p>
    <p><strong>Affected Components:</strong> Expedia</p>
    <p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  Expedia is experiencing an outage that has not yet been resolved. This is affecting both the retrieval of bookings into Sirvoy and Expedia’s acceptance of Sirvoy availability and price updates.

**Booking retrieval (Expedia → Sirvoy):**  
During the outage, bookings and updates made in Expedia are not sent to Sirvoy. After the outage is resolved, Expedia will send any missing bookings and updates to Sirvoy over time.

Expedia offers fallback solutions for receiving bookings, modifications, and cancellations by email during outages.

**Availability and price updates (Sirvoy → Expedia):**  
Availability and price updates are not being accepted by Expedia. This may result in a temporary discrepancy in availability and prices while the outage lasts. All pending updates will be retried, so no action is needed on your part.

There will be an update here when the outage resolves..</p>
<p><small>Apr <var data-var='date'> 4</var>, <var data-var='time'>20:25:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  The Expedia outage has now been resolved. The issue affected both the retrieval of bookings into Sirvoy and Expedia’s acceptance of availability and price updates.

**Booking retrieval:**  
Bookings made on Expedia during the outage will automatically import to Sirvoy over time. Please verify a few hours after the outage has ended that all bookings were imported successfully. 

Expedia offers fallback solutions for receiving bookings, modifications, and cancellations by email during outages.

**Availability and prices:**  
Expedia has fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

If you received bookings during the outage period, there could have been a temporary discrepancy of availability. .</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Maintenance/cmeazof2y0006detyvngoawsp</id>
  <published>2025-08-14T06:00:00.000+00:00</published>
  <updated>2025-08-14T06:00:01.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/maintenance/cmeazof2y0006detyvngoawsp"/>
  <title>Maintenance in Progress – Booking.com Integration</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 40 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>06:40:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are currently performing brief maintenance on the [Booking.com](http://Booking.com) integration.  
During this time, **new reservations coming from** [**Booking.com**](http://Booking.com) **are temporarily delayed**, and **updates sent to** [**Booking.com**](http://Booking.com) **are paused**.  
Please rest assured that **any reservations or updates that occur during this window will be automatically processed** as soon as the maintenance is completed.  
Thank you for your understanding.  
 — The Sirvoy Team.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Maintenance/cme8msmjh00n411f6v1xs4kur</id>
  <published>2025-08-12T14:26:00.000+00:00</published>
  <updated>2025-08-12T14:31:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/maintenance/cme8msmjh00n411f6v1xs4kur"/>
  <title>Upcoming Scheduled Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 5 minutes</p>
    <p><strong>Affected Components:</strong> Booking.com</p>
    <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:31:00</var> GMT+0</small><br /><strong>Completed</strong> -
  Maintenance has completed successfully.</p>
<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:26:01</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>14:26:00</var> GMT+0</small><br /><strong>Identified</strong> -
  We are planning for a scheduled maintenance during that time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.sirvoy.com,2005:Maintenance/cm30892ij000u6f6k1cyr8xh8</id>
  <published>2024-11-04T04:00:00.000+00:00</published>
  <updated>2024-11-04T04:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.sirvoy.com/maintenance/cm30892ij000u6f6k1cyr8xh8"/>
  <title> Upcoming Scheduled Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    
    <p><strong>Affected Components:</strong> Backend, PayPal, Myallocator, Payer, Peppol, Support Desk, Website Builder, Siteminder, TripAdvisor, Stripe, iCal, Booking Engine, Hostelworld, Payson, Emails, SMS, Agoda, Google Hotel Ads, Website, BookVisit, Booking.com, Sirvoy Vault, Expedia, Airbnb</p>
    <p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br /><strong>Completed</strong> -
  In order to improve security, reliability, and operational performance, we have scheduled routine maintenance on Sirvoy’s servers. Our system will be temporarily unavailable on 2024-11-04 at 04:00 AM UTC

Please note:

* Procure any information you may need from the system before the scheduled maintenance begins.
* Although channel bookings should be retrieved automatically when the maintenance is over, we recommend manually verifying them.
* If connected to Expedia, set up the &quot;fallback&quot; solution there to ensure that you receive bookings through email or fax during longer outages..</p>

        ]]>
  </content>
</entry>

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