Website - Operational
Website
Backend - Operational
Backend
Booking Engine - Operational
Booking Engine
Website Builder - Operational
Website Builder
Support Desk - Operational
Support Desk
Security - Operational
Security
Notice history
Aug 2026
No notices reported this month
Jul 2026
- ResolvedUTCResolvedUTC
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedUTCIdentifiedUTC
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
- ResolvedUTCResolvedUTC
A third-party provider recently experienced an issue which caused a temporary outage to our Support chat. We would like to inform you that this problem has since been resolved and normal service is resumed.
We apologise for any inconvenience.
- IdentifiedUTCIdentifiedUTC
A third-party provider is experiencing an issue which is currently causing our Support chat to malfunction. We will update the blog when the problem has been resolved, but in the meantime chat support might take longer than expected to be attended to. You can also reach us by sending an email to support@sirvoy.com and we will get back to you as soon as possible.
We apologise for any inconvenience.
Jun 2026
- ResolvedUTCResolvedUTC
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedUTCIdentifiedUTC
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
- ResolvedUTCResolvedUTC
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedUTCIdentifiedUTC
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
- ResolvedUTCResolvedUTC
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedUTCIdentifiedUTC
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.