Sirvoy - Notice history

Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

Hostelworld is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Hostelworld will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Hostelworld if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

Hostelworld is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Hostelworld. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

Expedia is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Expedia. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

At the moment some of our customers may experience non-delivery of emails.

We apologize for any inconvenience and are working to resolve this problem as soon as possible.

We will update this blog as soon as we have more information.

We are investigating an issue where SMS delivery statuses in Sirvoy may incorrectly show as pending, even when the SMS has been delivered.

SMS delivery itself is not expected to be affected, but the displayed status may be incorrect.

Expedia is experiencing an outage that has not yet been resolved. This is affecting both the retrieval of bookings into Sirvoy and Expedia’s acceptance of Sirvoy availability and price updates.

Booking retrieval (Expedia → Sirvoy):
During the outage, bookings and updates made in Expedia are not sent to Sirvoy. After the outage is resolved, Expedia will send any missing bookings and updates to Sirvoy over time.

Expedia offers fallback solutions for receiving bookings, modifications, and cancellations by email during outages.

Availability and price updates (Sirvoy → Expedia):
Availability and price updates are not being accepted by Expedia. This may result in a temporary discrepancy in availability and prices while the outage lasts. All pending updates will be retried, so no action is needed on your part.

There will be an update here when the outage resolves.

Airbnb is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Airbnb will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

Expedia is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Expedia. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.