Notice history
Mar 2023
- ResolvedMarch 07, 2023 at 12:31 PMResolvedMarch 07, 2023 at 12:31 PM
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedMarch 07, 2023 at 11:21 AMIdentifiedMarch 07, 2023 at 11:21 AM
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
Feb 2023
- ResolvedFebruary 26, 2023 at 5:53 PMResolvedFebruary 26, 2023 at 5:53 PM
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedFebruary 26, 2023 at 5:35 PMIdentifiedFebruary 26, 2023 at 5:35 PM
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
- ResolvedFebruary 23, 2023 at 8:59 AMResolvedFebruary 23, 2023 at 8:59 AM
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedFebruary 23, 2023 at 8:43 AMIdentifiedFebruary 23, 2023 at 8:43 AM
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
- ResolvedFebruary 22, 2023 at 11:55 PMResolvedFebruary 22, 2023 at 11:55 PM
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedFebruary 22, 2023 at 11:30 PMIdentifiedFebruary 22, 2023 at 11:30 PM
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
- ResolvedFebruary 13, 2023 at 4:30 PMResolvedFebruary 13, 2023 at 4:30 PM
The SiteMinder outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h.
If you seem to have bookings from SiteMinder that don’t appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email.
- IdentifiedFebruary 13, 2023 at 3:23 PMIdentifiedFebruary 13, 2023 at 3:23 PM
SiteMinder is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in SiteMinder will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you log in to SiteMinder, look for any bookings that came in after the outage started and manually add these to Sirvoy.
- ResolvedFebruary 13, 2023 at 10:42 AMResolvedFebruary 13, 2023 at 10:42 AM
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedFebruary 13, 2023 at 9:05 AMIdentifiedFebruary 13, 2023 at 9:05 AM
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
Jan 2023
- ResolvedJanuary 12, 2023 at 3:00 PMResolvedJanuary 12, 2023 at 3:00 PM
The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 24h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 24h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
- IdentifiedJanuary 12, 2023 at 1:50 PMIdentifiedJanuary 12, 2023 at 1:50 PM
Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.
If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.