Sirvoy - Agoda Availability/Prices Updates Outage – Incident details

All systems operational

Agoda Availability/Prices Updates Outage

Resolved
Major outage
Started about 2 years agoLasted about 4 hours

Affected

Channel Integrations

Major outage from 7:25 AM to 11:50 AM

Agoda

Major outage from 7:25 AM to 11:50 AM

Updates
  • Resolved
    UTC
    Resolved

    Agoda experienced an outage that has been solved now. The outage involved Agoda not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Agoda fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

  • Identified
    UTC
    Identified
    Agoda is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Agoda. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retrieved, so no action is needed on your part.