Sirvoy - Problem mit Sirvoy Vault – Details zu Vorfällen

Alle Systeme funktionieren

Problem mit Sirvoy Vault

Gelöst
Großer Ausfall
Aufgetreten am vor etwa 1 MonatDauerte etwa 4 Stunden

Betroffen

Zahlungen & Rechnungen

Beeinträchtigte Leistung aus 9:10 PM zu 12:59 AM

Sirvoy Vault

Beeinträchtigte Leistung aus 9:10 PM zu 12:59 AM

Aktualisierung
  • Gelöst
    Gelöst

    During the time periods mentioned below, an issue at a third-party provider caused our "Sirvoy Vault" feature not to work as expected. You couldn't access saved CC details in the "Booking" view as a consequence of this problem. The possibility to add CC details manually and the saving of CC details for bookings originating from channels were not affected. The issue has now been resolved.

    We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this.

  • Identifizierung
    Identifizierung

    An issue at a third-party provider is currently causing our "Sirvoy Vault" feature not to work as expected. It causes you not to be able to view already saved CC details on the "Booking" view in Sirvoy. However, you can still manually add new CC details to bookings, and CC details for bookings originating from channels will still be added.

    We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this.