Sirvoy - Links from Google Hotel Ad – Incident details

All systems operational

Links from Google Hotel Ad

Resolved
Degraded performance
Started 12 months agoLasted 28 days

Affected

Channel Integrations

Degraded performance from 11:30 AM to 11:55 AM

Google Hotel Ads

Degraded performance from 11:30 AM to 11:55 AM

Updates
  • Resolved
    Resolved

    Links from Google Hotel Ads to your booking engine should be working again.

    We apologize that it took longer than expected to fix the issue, this was due to an extended delay in answers from Google.

  • Identified
    Identified

    Update: Despite our best efforts and multiple attempts to contact Google, the issue is still pending resolution. We have consistently communicated with their team, who have informed us that they are looking into the problem.

    We apologize for any inconvenience caused and will keep you updated as soon as we receive further information. Thank you for your understanding.

  • Investigating
    Investigating

    Links from Google Hotel Ads to your booking engine might not work. We are in contact with Google to fix this asap.