Sirvoy - Booking.com Availability/Prices Updates Outage – Incident details

SMS experiencing partial outage

Booking.com Availability/Prices Updates Outage

Resolved
Major outage
Started 1 day agoLasted 4 hours 1 minute

Affected

Channel Integrations

Major outage from 10:55 AM to 12:18 PM, Operational from 12:18 PM to 2:56 PM

Booking.com

Major outage from 10:55 AM to 12:18 PM, Operational from 12:18 PM to 2:56 PM

Updates
  • Resolved
    UTC
    Resolved

    Booking.com experienced an outage that has been solved now. The outage involved Booking.com not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Booking.com fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

  • Identified
    UTC
    Identified

    Booking.com is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Booking.com. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

    The outage is also temporarily preventing access to the Booking.com mapping page in Sirvoy.