Sirvoy - Sirvoy Vault Issue – Détails de l'incident

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Sirvoy Vault Issue

Résolu
Panne partielle 50 %
Signalé le il y a 3 moisA duré environ 2 heures

Concernés

Paiements et facturation

Panne partielle depuis 5:30 PM à 7:11 PM

Crypte Sirvoy

Panne partielle depuis 5:30 PM à 7:11 PM

Mises à jour
  • Résolu
    Résolu
    This incident has been resolved.
  • Identifié
    Identifié

    An issue with the Sirvoy Vault is currently causing a crash error when using text message (SMS) authentication to retrieve credit card details. This affects the ability to view already saved credit card information in the “Booking” view.

    Viewing credit card details by using the Google Authenticator message still works as expected.

    Our team is actively working on a solution, and we will update this status once the issue is resolved.

    We apologize for the inconvenience. If you have any questions, please contact us at support@sirvoy.com.