Sirvoy - SMS delivery status may incorrectly show as pending – Détails de l'incident

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SMS delivery status may incorrectly show as pending

Résolu
Performances dégradées
Signalé le il y a 2 moisA duré environ 5 heures

Concernés

Services de messagerie

Performances dégradées depuis 9:00 AM à 2:28 PM, Opérationnel depuis 2:28 PM à 2:28 PM

Texto

Performances dégradées depuis 9:00 AM à 2:28 PM, Opérationnel depuis 2:28 PM à 2:28 PM

Mises à jour
  • Résolu
    UTC
    Résolu

    This incident has been resolved. SMS messages sent after the fix will show the correct delivery status.

    SMS messages sent before the fix may still show as “Pending,” even if they were successfully delivered to the recipient.

  • Surveillé
    UTC
    Surveillé
    We implemented a fix and are currently monitoring the result.
  • Identifié
    UTC
    Identifié

    We are investigating an issue where SMS delivery statuses in Sirvoy may incorrectly show as pending, even when the SMS has been delivered.

    SMS delivery itself is not expected to be affected, but the displayed status may be incorrect.