Sirvoy - 「Sirvoy Vault」 機能の問題 – 障害情報詳細

全システムが稼働中

「Sirvoy Vault」 機能の問題

解決済み
重大な障害
開始日時 12日前持続した 約4時間

影響あり

支払い & 領収書/請求書

パフォーマンス低下中 から 9:10 PM ~ 12:59 AM

Sirvoy セキュアストレージ

パフォーマンス低下中 から 9:10 PM ~ 12:59 AM

アップデート
  • 解決済み
    解決済み

    During the time periods mentioned below, an issue at a third-party provider caused our "Sirvoy Vault" feature not to work as expected. You couldn't access saved CC details in the "Booking" view as a consequence of this problem. The possibility to add CC details manually and the saving of CC details for bookings originating from channels were not affected. The issue has now been resolved.

    We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this.

  • 原因判明済み
    原因判明済み

    An issue at a third-party provider is currently causing our "Sirvoy Vault" feature not to work as expected. It causes you not to be able to view already saved CC details on the "Booking" view in Sirvoy. However, you can still manually add new CC details to bookings, and CC details for bookings originating from channels will still be added.

    We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this.