Sirvoy - Sirvoy Vault Issue – 障害情報詳細

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Sirvoy Vault Issue

解決済み
一部にて障害 50 %
開始日時 3か月前持続した 約2時間

影響あり

支払い & 領収書/請求書

一部にて障害 から 5:30 PM ~ 7:11 PM

Sirvoy セキュアストレージ

一部にて障害 から 5:30 PM ~ 7:11 PM

アップデート
  • 解決済み
    解決済み
    This incident has been resolved.
  • 原因判明済み
    原因判明済み

    An issue with the Sirvoy Vault is currently causing a crash error when using text message (SMS) authentication to retrieve credit card details. This affects the ability to view already saved credit card information in the “Booking” view.

    Viewing credit card details by using the Google Authenticator message still works as expected.

    Our team is actively working on a solution, and we will update this status once the issue is resolved.

    We apologize for the inconvenience. If you have any questions, please contact us at support@sirvoy.com.