Sirvoy - Sirvoy Vault Issue – Incidentdetails

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Sirvoy Vault Issue

Opgelost
Gedeeltelijke storing 50 %
Begon op 3 maanden geledenDuurde ongeveer 2 uur

Getroffen

Betalingen & facturering

Gedeeltelijke storing van 5:30 PM naar 7:11 PM

Sirvoy Vault

Gedeeltelijke storing van 5:30 PM naar 7:11 PM

Updates
  • Opgelost
    Opgelost
    This incident has been resolved.
  • Geïdentificeerd
    Geïdentificeerd

    An issue with the Sirvoy Vault is currently causing a crash error when using text message (SMS) authentication to retrieve credit card details. This affects the ability to view already saved credit card information in the “Booking” view.

    Viewing credit card details by using the Google Authenticator message still works as expected.

    Our team is actively working on a solution, and we will update this status once the issue is resolved.

    We apologize for the inconvenience. If you have any questions, please contact us at support@sirvoy.com.