Sirvoy - Probleem met het bezorgen van SMS – Incidentdetails

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Probleem met het bezorgen van SMS

Opgelost
Grote storing
Begon op ongeveer 2 maanden geledenDuurde 1 dag

Getroffen

Communicatiefunctionaliteiten

Grote storing van 7:29 AM naar 9:00 PM

SMS

Grote storing van 7:29 AM naar 9:00 PM

Updates
  • Opgelost
    Opgelost

    The problem that resulted in non-delivery of SMS has been resolved. This was caused by a temporary performance issue at our SMS providers side. If you sent any SMS during the outage period please make sure to resend it.

    Area affected: Globally

  • Geïdentificeerd
    Geïdentificeerd

    We are currently experiencing an issue affecting SMS delivery for some customers. This is due to an outage with our third-party SMS providers.

    As a result, some SMS messages may be delayed or not delivered at this time. Messages currently queued will be delivered automatically once service has been restored.

    Our provider is actively working to resolve the issue, and we are monitoring the situation closely.

    We apologise for any inconvenience this may cause and will provide further updates as soon as more information becomes available.