Sirvoy - Probleem met de Sirvoy Vault – Incidentdetails

Alle systemen operationeel

Probleem met de Sirvoy Vault

Opgelost
Grote storing
Begon op 2 maanden geledenDuurde ongeveer 1 uur

Getroffen

Betalingen & facturering

Grote storing van 3:14 PM naar 4:03 PM

Sirvoy Vault

Grote storing van 3:14 PM naar 4:03 PM

Updates
  • Opgelost
    UTC
    Opgelost
    This incident has been resolved.
  • Geïdentificeerd
    UTC
    Geïdentificeerd

    An issue at a third-party provider is currently causing our "Sirvoy Vault" feature not to work as expected. It causes you not to be able to view already saved CC details on the "Booking" view in Sirvoy. However, you can still manually add new CC details to bookings, and CC details for bookings originating from channels will still be added.

    We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this.