All systems operational

Website

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Backend

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Booking Engine

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Website Builder

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Support Desk

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Security

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Notice history

Feb 2024

Booking.com Availability/Pricing Outage
  • Resolved
    Resolved

    Booking.com experienced an outage that has been solved now. The outage involved Booking.com not accepting Sirvoy updates of availability and prices. There could have been a temporary discrepancy of availability if you received bookings during this outage period. Booking.com fixed the issue, all pending updates were retried, and both systems have now been updated accordingly. No action is needed on your part.

  • Identified
    Update

    Booking.com is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Booking.com. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

  • Identified
    Identified

    Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

    If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

Booking.com Booking Retrieval Outage
  • Identified
    Identified

    Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

    If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

  • Resolved
    Resolved

    The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.

BookVisit Booking Retrieval Outage
  • Resolved
    Resolved

    Check the BookVisit import page for any bookings or updates that have not been applied in Sirvoy. If so, manually import them. If bookings were both automatically imported and manually added, delete the manually added versions.

    If you would like any help, contact us at support@sirvoy.com.

  • Identified
    Identified

    BookVisit is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in BookVisit will not automatically transfer to your Sirvoy account during the outage. We advise you to manually register the bookings that have been made in BookVisit but have not been automatically registered in Sirvoy.

BookVisit Booking Retrieval Outage
  • Resolved
    Resolved

    Check the BookVisit import page for any bookings or updates that have not been applied in Sirvoy. If so, manually import them. If bookings were both automatically imported and manually added, delete the manually added versions.

    If you would like any help, contact us at support@sirvoy.com.

  • Identified
    Identified

    BookVisit is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in BookVisit will not automatically transfer to your Sirvoy account during the outage. We advise you to manually register the bookings that have been made in BookVisit but have not been automatically registered in Sirvoy.

Jan 2024

Booking.com Booking Retrieval Outage
  • Resolved
    Resolved
    The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.
  • Identified
    Identified
    Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings. If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.
Booking.com Booking Retrieval Outage
  • Resolved
    Resolved

    The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be added automatically over the coming 36h. If you seem to have bookings from Booking.com that don't appear in Sirvoy even after 36h then please email us at support@sirvoy.com to let us know and include your username in the email. Any cancellations made during the outage will not be automatically retrieved. If you did receive cancellations, please email us the reservation number and we will be able to update the booking to its cancelled status.

  • Identified
    Identified

    Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

    If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

Dec 2023

Dec 2023 to Feb 2024