Sirvoy - Notice history

Airbnb is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Airbnb. There could be a resulting temporary discrepancy in availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

Booking.com is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Booking.com will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Booking.com if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

Booking.com is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Booking.com. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.

A third-party provider is experiencing an issue which is currently causing our Support phone to malfunction. We will update the blog when the problem has been resolved, but in the meantime please feel free to use the chat function or send an email to support@sirvoy.com and we will get back to you as soon as possible.

We apologise for any inconvenience.

An issue at a third-party provider is currently causing our "Sirvoy Vault" feature not to work as expected. It causes you not to be able to view already saved CC details on the "Booking" view in Sirvoy. However, you can still manually add new CC details to bookings, and CC details for bookings originating from channels will still be added.

We are sorry for the inconvenience. Please contact us at support@sirvoy.com if you have any questions regarding this.

Hostelworld is experiencing an outage that hasn't yet been resolved. Please be aware that bookings made in Hostelworld will not automatically transfer to your Sirvoy account during the outage. However after the outage we will over time add any missing bookings.

If you wish to be able to add any missed bookings even during the outage then we strongly advise that you check with Hostelworld if you can set up a "fall back" method through their extranet that will enable you to receive e-mail or faxes with the bookings received from their channel even during outages. Please be aware that any bookings sent to you through the fallback solution will not be automatically transferred after the outage ended but have to be manually transferred to your Sirvoy account by yourselves.

Hostelworld is experiencing an outage involving the retrieval of Sirvoy availability and price updates, they are not being accepted by Hostelworld. There could be a resulting temporary discrepancy of availability and prices while this outage lasts. All pending updates will be retried, so no action is needed on your part.