Sirvoy - SMS delivery status may incorrectly show as pending – Hendelsesdetaljer

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SMS delivery status may incorrectly show as pending

Løst
Nedsatt ytelse
Begynte på 2 måneder sidenVarte omtrent 5 timer

Påvirket

Meldingstjenester

Nedsatt ytelse fra 9:00 AM til 2:28 PM, Operasjonell fra 2:28 PM til 2:28 PM

SMS

Nedsatt ytelse fra 9:00 AM til 2:28 PM, Operasjonell fra 2:28 PM til 2:28 PM

Oppdateringer
  • Løst
    UTC
    Løst

    This incident has been resolved. SMS messages sent after the fix will show the correct delivery status.

    SMS messages sent before the fix may still show as “Pending,” even if they were successfully delivered to the recipient.

  • Overvåker
    UTC
    Overvåker
    We implemented a fix and are currently monitoring the result.
  • Identifisert
    UTC
    Identifisert

    We are investigating an issue where SMS delivery statuses in Sirvoy may incorrectly show as pending, even when the SMS has been delivered.

    SMS delivery itself is not expected to be affected, but the displayed status may be incorrect.